Job: Coordinator Guest Quarters

This posting has expired and is no longer available.

Jobing Description


Coordinator Guest Quarters

Location:Midwestern Regional Medical Center
Region:Zion, Illinois
Department:331006 Guest Quarters North-Clerical
Shift Hours / Days:Fri & Sat 11pm - 7:30am, Mon 7am - 3:30pm
Hours / Pay Period:48
Position ID:31212
Job Function:Support Services

Description

Job Summary/Purpose:

  • The Guest Quarters Coordinator will:
  • Exhibit a warm, professional and genuine welcome to our guests at check in and check out time
  • Confirm all guest reservation data is accurate in the reservation software at check in and check out time
  • Process and ensure each guest payment is recorded accurately
  • Process guest room keycards in a secure manner to ensure the safety of our guests
  • Balance his or her cash drawer at the end of shift
  • Assist guests with checking in luggage
  • Answer all incoming front desk calls in a timely, efficient manner
  • Communicate effectively with housekeeping staff to maintain proper room status in reservation software
  • Utilize work order system to ensure maintenance department is aware of needed repairs
  • Address guest concerns in a timely manner, involving manager when necessary
  • Work diligently with all stakeholders and external customers to ensure quality service is delivered at all times

Minimum Qualifications:

  • Education: High school graduate with at least two years of customer service experience
  • Schedule: Ability to work flexible hours and on-call hours. Schedule will be finalized upon employment

~

Returning Applicants

If you are a previous applicant, please log in below to access your account. Once logged in you can apply to additional positions, update your information, or view your active applications.

Click Here

Open Jobs