Job Description

Business Analyst

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Business Analyst

Location: Midwestern Regional Medical Center, Zion IL

Hours: Monday- Friday, 8:00am -5:00pm

The Business Analyst reviews, analyzes, and evaluates user needs and related systems.  The role is responsible for the design of systems to parallel overall business strategies.  Acts as the internal expert in terms of system capabilities, and is also responsible for knowing what changes have been made to the base system.  Additional responsibilities include: documenting functional and technical requirements, mapping process flows, documenting test plans, conducting system testing, documenting user manuals, and administering training. 

  • Works with customers to understand their system requirements.  Maps process models, designs technical solutions to satisfy requirements, and completes formal system testing.      
  • Works with vendors to be current on product features, and to support the alignment of the CTCA implementation strategy with the product’s road map.  Using this information, he/she educates the CTCA end-users on available functionality.
  • Monitors system performance and reports anomalies, errors, inaccuracies or inefficiencies.  Makes recommendations as needed.
  • Programs and configures changes to the application, interfaces, and database to ensure that the systems operate according to the end-user’s needs. 
  • Collaborates closely with the user community and IS leadership to provide support for systems, projects and initiatives.  Trains, educates, and instructs users on features, operation, and usage of software systems. 
  • Assists in the development of policies and procedures for specific systems. 


  • Bachelor’s Degree in Computer Science or Business Administration or equivalent experience.
  • 3+ years of IT experience.
  • 3-5 years specific to system administration and business analysis.
  • 2+ years of experience in software implementation is required.
  • 1+ year of project management experience is required.
  • Ability to interpret and map current state of back office practices, and align them with available applications.
  • Must posses a solid understanding of appropriate back office workflows, commercially available technology, relational database concepts, and package system implementations.
  • Strong interpersonal, written, and oral communication skills.
  • Experience utilizing MS Project as a project management tool preferred.

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

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