Job Description


Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Hours: Sat & Sun 1:30pm - 10:00pm, some holidays, weekday coverage if needed, must be flexible

Job Summary/Purpose:

Responsible for operating a high volume call directory, courteously and efficiently assisting all incoming and outgoing callers.  Callers include patients and their caregivers, stakeholders, physicians, members of administration and community members.  Job includes paging of physicians and other staff, providing factual information to callers, taking messages, providing interim support for the Transportation department and assisting other departments by taking over and maintaining substantial job duties. Facilitator will also be responsible for completing A3 training within 1 year of hire.

Minimum Qualifications:

High school graduate or equivalent

Exceptional communication skills (verbal and written) are essential

Strong analytical and organizational skills

Excellent typing/keyboard skills and general understanding of Microsoft Office programs, especially Word and Excel

Experienced with varied office equipment (i.e. copier, fax machine, etc.)

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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